The Management Team organises the training and the support for new and existing coaches. It looks after the finances so that there is enough money to cover expenses and to buy resources. It makes sure FRED works to legal guidelines for insurance and risk assessments. It writes policies to make sure FRED's coaches and learners get the best out of working with FRED. People with reading difficulties obviously cannot easily find out about us via written sources. For potential learners get to hear about us by 'word of mouth' FRED has to make sure as many other people know about us as possible. Our Contacts Team led by Malcom Vine is vital in helping us do this. The team make, maintain and monitor connections with as many businesses and organisations as possible throughout the Forest.
The Coach Coordinator
Sheila contacts all prospective new learners, offering them a confidential interview and an informal assessment. She then matches the learner with a suitable coach and provides on-going support. She also sources and checks the venues used by FRED and is always on the look out for new resources to help coaches and learners. She reports back to the Management Team on a regular basis so that they stay in touch with how things are going and can deal with any problems or concerns. She writes and sends out a regular newsletter to coaches and is always available by telephone or email.